Does your chatbot comply with Peruvian regulations? Privacy and transparency checklist

Check if your chatbot complies with Peruvian AI regulations

Peruvian regulations on artificial intelligence establish specific obligations for companies that operate chatbots and virtual assistants. This checklist allows you to quickly verify if your chatbot meets transparency, privacy, and accountability requirements.

Key points: AI chatbots should be identified as automated systems. Conversation data is protected by the Data Protection Law. The company is responsible for the information provided by its chatbot. This checklist applies to any channel: web, WhatsApp, social networks.

Compliance checklist

Transparency

• ☐ The chatbot identifies itself as AI at the beginning of the conversation.
• ☐ The user knows that they are not talking to a human.
• ☐ There is a clear option to speak with a human agent.
• ☐ The limitations of the chatbot are communicated.

Privacy

• ☐ The chatbot informs what data it collects and for what purpose.
• ☐ There is consent before processing personal data.
• ☐ Conversations are not used for training without consent.
• ☐ Data is stored securely and with restricted access.
• ☐ There is a mechanism for the user to request the deletion of their data.

Responsibility

• ☐ The company assumes responsibility for the chatbot's responses.
• ☐ There are warnings when answers touch on legal, medical or financial topics.
• ☐ The chatbot does not make critical decisions without human supervision.
• ☐ There is an audit log of interactions.

What does this mean for Peruvian companies?

Any company that operates a chatbot with AI in Peru, whether on its website, WhatsApp or social networks, must review its compliance with these regulations. Non-compliance can generate legal and reputational risks.

Frequently asked questions

Does my chatbot need to identify itself as AI?

Yes, Peruvian regulations require it before starting the interaction.

Can I use conversation data for training?

Only with explicit consent and in compliance with Law 29733.

Conclusion

Complying with regulations is not only a legal obligation; It is a sign of professionalism that generates confidence in your clients. A transparent and responsible chatbot is better for your business.

Do you need a chatbot that complies with Peruvian regulations? At Wallpay we develop AI agents with integrated transparency, privacy and regulatory compliance. Request an initial diagnosis.

Source consulted: GOB.PE — Obligations in the use of AI.