01
24/7 lead response and qualification
The scope adapts to your process, data, and available tools.
AI applied to real processes
Automate customer service, sales, documents, and repetitive work without losing control.
We design AI agents connected to your business knowledge and tools so they can respond, classify, execute, and hand off when human judgment is needed.
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What is an AI automation solution for a business?
It combines artificial intelligence, business rules, and integrations to handle enquiries, organize information, or execute repetitive tasks. Wallpay designs it around a defined process and keeps people in control of decisions that require judgment.
- What it addresses
- Repetitive work, missed follow-ups, and scattered data.
- How it works
- It connects channels, business context, and tools through controlled workflows.
- Where to begin
- Choose a frequent, measurable process with usable information.
Practical applications
What this solution can address.
02
Scheduling and appointment reminders
The scope adapts to your process, data, and available tools.
03
Document extraction and processing
The scope adapts to your process, data, and available tools.
04
Internal knowledge assistants
The scope adapts to your process, data, and available tools.
05
Support-ticket classification
The scope adapts to your process, data, and available tools.
Capabilities
A foundation ready for real operations.
- Context-aware agents
- Multi-step workflows
- Intent and sentiment analysis
- Business knowledge bases
- Controlled and secure deployment
Integrations
Connect the tools you already use.
- WhatsApp Business API
- OpenAI / Claude
- Salesforce / HubSpot
- Make / Zapier
- Google Workspace
- REST APIs
Process
From business need to a production solution.
- 1–2 weeks
Phase 01
Discovery and assessment
We map the current process, constraints, available data, and the business outcome the solution must support.
Key activities
- Stakeholder interviews
- Current-flow mapping
- Success criteria
Deliverables
AssessmentPrioritized scope - 1–3 weeks
Phase 02
Solution design
We define the user experience, system architecture, integrations, and controls before development begins.
Key activities
- UX and flow design
- Architecture
- Integration planning
Deliverables
Reviewable prototypeTechnical plan - Depends on scope
Phase 03
Build and integration
We deliver the solution in reviewable increments and connect it to the tools your operation already uses.
Key activities
- Frontend and backend development
- API integrations
- Progress reviews
Deliverables
Working incrementsVersion-controlled source code - 1–2 weeks
Phase 04
Quality assurance and training
We validate critical scenarios, resolve issues, and prepare your team to operate the system confidently.
Key activities
- End-to-end testing
- Acceptance testing
- Team training
Deliverables
QA reportOperating guidance - Ongoing
Phase 05
Launch and continuous improvement
We launch, monitor real usage, and prioritize improvements based on operational evidence.
Key activities
- Production deployment
- Monitoring
- Improvement reviews
Deliverables
Production systemImprovement backlog
Related case studies
See the solution in a real product.
Frequently asked questions
Before we begin.
How is the scope of AI & automation defined?
We begin with an assessment of the current process, users, data, integrations, and desired business outcome. The resulting proposal defines deliverables, responsibilities, assumptions, and an estimated timeline.
Does Wallpay provide support after launch?
Yes. The support model is agreed according to the solution and may include monitoring, incident response, maintenance, training, and prioritized improvements.